Please read these Terms & Conditions carefully before registering an account or using any service on acv365. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these terms.
By accessing, registering, or using any part of the acv365 platform — including its website, mobile-optimised browser interface, casino games, sports betting services, and payment features — you ("the Player", "you", "your") agree to be legally bound by these Terms & Conditions ("Terms"), together with the acv365 Privacy Policy and any game-specific or promotion-specific rules published on the platform from time to time.
These Terms govern the entire relationship between you and acv365 in connection with your use of the platform. They supersede all prior understandings, representations, warranties, and agreements between the parties relating to the subject matter covered herein.
acv365 reserves the right to update or modify these Terms at any time without prior individual notification. The date of the most recent revision is displayed at the top of this document. It is your responsibility to review these Terms periodically. Continued use of the acv365 platform after any revision constitutes your acceptance of the updated Terms.
The acv365 platform is strictly available to individuals who are 18 years of age or older. By registering an account, you confirm that you are at least 18 years old. acv365 reserves the right to request age verification documentation at any point and to suspend or permanently close accounts where eligibility cannot be confirmed.
To open an acv365 account, you must provide accurate, complete, and current personal information, including:
You may only hold one account on the acv365 platform. Duplicate accounts, whether created intentionally or through error, are subject to closure. Any balances held in duplicate accounts may be forfeited at acv365's discretion.
acv365 may require you to complete a Know Your Customer (KYC) identity verification process before processing withdrawals or unlocking certain account features. Acceptable documents include a National Identity Card (NID), passport, or driving licence. acv365 reserves the right to delay withdrawal processing until verification is complete.
You are solely responsible for maintaining the confidentiality of your acv365 account credentials, including your username and password. You must not share your login details with any third party or allow any other person to access or operate your account on your behalf.
acv365 will not be liable for any loss or damage arising from unauthorised access to your account that results from your failure to keep your credentials secure. You must notify the acv365 support team immediately via live chat if you suspect any unauthorised access to your account.
acv365 reserves the right to close, suspend, or restrict any account at its discretion, including where:
Players may request account closure at any time by contacting the acv365 support team. Pending balances from valid, settled bets or games will be processed for withdrawal subject to standard verification requirements.
acv365 supports the following payment methods for deposits and withdrawals by players in Bangladesh:
The availability of specific payment methods may change from time to time. acv365 will display current available options within your account's cashier section.
The minimum deposit amount is ৳200. There is no maximum deposit limit imposed by acv365, though your chosen payment provider may apply its own transaction limits. Deposits are generally credited to your acv365 account balance within a few minutes of a successful transaction. acv365 does not charge fees on deposits; however, your payment provider may apply its own service charges.
All deposited funds must be used for genuine gaming activity. acv365 reserves the right to void transactions and close accounts where deposit activity indicates money-laundering, payment fraud, or abuse of payment systems.
The minimum withdrawal amount is ৳500. Withdrawal requests are processed by the acv365 finance team during standard processing hours. Processing times vary by payment method but are typically completed within 24 to 72 hours of a verified request being submitted. acv365 reserves the right to request identity verification documents before processing any withdrawal.
Withdrawals will only be processed to a payment method previously used for a deposit on the same account, or to a verified method held in the same name as the registered account holder. Third-party withdrawals are strictly prohibited.
acv365 may, at its discretion, offer bonuses, free spins, cashback offers, reload promotions, and other incentives to eligible players. All bonuses and promotions are subject to specific terms and conditions published at the time the offer is made, including wagering requirements, minimum odds restrictions, game contribution percentages, maximum bet limits during bonus play, and expiry deadlines.
acv365 reserves the right to withhold or reverse bonus payments where it has reasonable grounds to believe that a player has engaged in irregular betting patterns or has abused the spirit of a promotional offer, even if specific terms have not been technically breached.
All games available on the acv365 platform — including slots, live casino tables, fishing games, and sports betting markets — are governed by their respective game rules, which are accessible within each game or market. These rules form part of these Terms and are incorporated by reference.
acv365 offers pre-match and live in-play betting markets on cricket, football, kabaddi, and other sports. The following conditions apply to all sports betting activity:
Casino games including slots, live dealer tables, and fisher games are provided by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. The rules of each game are determined by the game provider and are displayed within the game interface. acv365 does not control the outcome of any casino game; all results are determined by certified random number generation (RNG) systems operated by the respective game providers.
The following activities are strictly prohibited on the acv365 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where applicable:
acv365 is committed to promoting responsible gaming practices and providing tools that help players maintain control over their gambling activity. Gambling should be treated as a form of entertainment, not as a means of generating income or resolving financial difficulties.
The following responsible gaming tools are available to all registered acv365 players directly within their account settings:
If you believe that your gambling is causing harm to yourself or others, please visit the acv365 Responsible Gaming page or contact our support team via live chat at any time. Our support staff are trained to assist with responsible gaming concerns and can activate protective measures on your account immediately upon request.
All content on the acv365 platform — including but not limited to the acv365 brand name and logo, website design, layout, graphics, text, software, game interfaces, and database content — is the exclusive intellectual property of acv365 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the acv365 platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not permit you to:
Any unauthorised use of acv365 intellectual property may result in civil or criminal liability under applicable law.
To the maximum extent permitted by applicable law, acv365 shall not be liable for any loss, damage, cost, or expense — whether direct, indirect, incidental, consequential, or special — arising out of or in connection with your use of the platform, including but not limited to:
Nothing in these Terms shall exclude or limit acv365's liability for death or personal injury resulting from its negligence, or for any other liability that cannot be excluded or limited under applicable law.
acv365 collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account and using the acv365 platform, you consent to the data practices described in the Privacy Policy.
Your personal data will be used for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and marketing communications (where you have opted in). acv365 does not sell your personal data to unaffiliated third parties.
acv365 uses industry-standard SSL encryption to protect data transmitted between your device and the acv365 platform. You are responsible for ensuring the security of your own device and network connection when accessing the platform.
acv365 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, acv365 will endeavour to provide reasonable notice through a prominent notice on the platform or via email to your registered address. However, it remains your responsibility to review these Terms periodically.
The version of these Terms that is in force at the time you place a bet, make a deposit, or interact with the platform shall be the version that governs that transaction. If you do not agree to any amendment, you must cease using the platform and may request account closure by contacting the acv365 support team.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your acv365 account or the platform, please contact the acv365 support team through any of the following channels:
acv365 aims to acknowledge all written enquiries within 24 hours and to resolve complaints within 5 business days. For responsible gaming concerns, the support team is available at any time and will prioritise your request accordingly.
Platform Commitments
These Terms reflect the standards acv365 holds itself to. Here is a summary of the core commitments underpinning every player's experience on the platform.
Every deposit and withdrawal on acv365 is processed over SSL-encrypted connections. Supported methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard — all handled without acv365 storing card or wallet credentials.
All casino games on acv365 are sourced from certified providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — whose RNG systems are independently audited. Players can access published RTP figures for every game.
Every acv365 bonus or promotion comes with clear, prominently displayed terms including wagering requirements, eligible games, minimum odds, and expiry dates — before you opt in, not after.
Deposit caps, session reminders, cooling-off periods, and self-exclusion are all built directly into every acv365 account — no support ticket required to activate them. Player wellbeing is a platform feature, not an afterthought.
The acv365 support team is available around the clock via live chat. Whether your query is about a withdrawal, a bet settlement, or a responsible gaming concern, a real support agent is ready to help at any hour.
acv365 processes your personal data only for legitimate purposes — account management, payments, fraud prevention, and (where opted in) marketing. Your data is never sold to unaffiliated third parties. Full details are in the Privacy Policy.
Continue Exploring
Now that you have reviewed the Terms & Conditions, explore what the acv365 platform has to offer — from live cricket betting and classic slots to live casino tables and fishing games.